Terms & Conditions
Last updated: October 2026
Welcome to The Suite Stories. By using this website or engaging any services, you agree to the following Terms and Conditions. Please read them carefully.
1. Scope of Services
The Suite Stories provides luxury travel planning services including trip design, cruise arrangements, hotel and resort placement, itinerary creation, and travel consulting. The Suite Stories acts as an independent travel advisor affiliated with Fora Travel. We do not own, operate, or control the hotels, resorts, cruise lines, airlines, or travel suppliers involved in your trip.
All travel components are purchased and billed directly through each supplier.
2. Planning Fees
Planning fees are charged based on the service engaged and are 100% non-refundable. All fees are due in full before work begins and do not apply to or reduce the cost of your trip.
Planning fees cover our design and planning services only. They are separate from trip booking expenses such as cruise fares, hotel stays, flights, and experiences, which are paid separately.
Full Travel Design starts at $600. Cruise + Essentials starts at $400 and includes cruise planning, pre-cruise hotel placement, transfers, and travel insurance coordination. Transfer and Integration starts at $250 and is for travelers with an existing reservation seeking professional management.
Complimentary Planning
Complimentary planning may be offered at our discretion and is limited to booking a hotel you have already selected. It does not include destination research, itinerary design, or comparative quotes. Anything requiring research falls under Full Travel Design and the applicable planning fee.
3. Supplier Terms
Each supplier maintains its own policies regarding payments, changes, cancellations, documentation requirements, and service conditions. By booking travel, you agree to comply with the terms set by each supplier. The Suite Stories cannot modify or override supplier policies.
4. Client Responsibilities
Clients are responsible for providing accurate traveler information, reviewing confirmations upon receipt, meeting all payment deadlines, ensuring passports and visas are valid for all travelers, purchasing travel insurance, and understanding that travel involves inherent risks. Failure to provide accurate or timely information may result in additional fees or changes to your itinerary.
Please also keep The Suite Stories informed of any travel arrangements you book, modify, or cancel on your own, so your itinerary stays coordinated. Kindly respond to messages needing a decision within seven days; if we haven't heard from you within fourteen days, planning may pause and earlier pricing will need to be re-checked.
Communication
Email is our primary form of client communication. We do not offer in-person meetings. Text messages and phone calls are reserved for travel days and emergencies only.
5. Changes and Cancellations
All changes or cancellations are subject to supplier policies and the cancellation fee structure outlined in the Cancellation and Refund Policy. Planning fees are non-refundable once work has begun. Additional planning fees may apply if significant itinerary changes are requested after planning is underway.
For full details see the Cancellation and Refund Policy at thesuitestories.com/cancellation-refund-policy.
6. Travel Documents and Requirements
Clients are responsible for confirming that all travelers hold valid passports, visas, vaccination records, and any other required documentation. Requirements vary by destination and may change at any time without notice.
7. Limitation of Liability
The Suite Stories is not liable for acts or omissions of any hotel, resort, airline, cruise line, tour operator, or travel supplier; schedule changes, delays, strikes, or cancellations; natural events, weather conditions, or emergencies; illness, injury, property damage, or theft occurring during travel; or lost travel opportunities due to client delays or missing information. All travel is undertaken at your own risk.
8. Intellectual Property
All content on this website, including itineraries, digital files, designs, and written materials, is the intellectual property of The Suite Stories. Materials may not be copied, shared, reproduced, or resold without written permission.
9. Privacy
Your personal information is used only for travel planning and communication and is shared only with necessary suppliers to complete your reservations. For full details see the Privacy Policy at thesuitestories.com/privacy-policy.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Kansas. Any disputes arising from the use of this website or services provided by The Suite Stories are subject to the exclusive jurisdiction of courts in Lenexa, Kansas.
11. Agreement
By using this website or engaging services through The Suite Stories, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

